All are orders are shipped with UPS Sustainability.
Orders are dispatched from our warehouse within 3 working days (excluding week ends and public holidays)
Always ensure your shipping address is correct within your phone number. Any order with an invalid address and no phone number will be returned
UPS generally delivers international orders within 7 – 10 working days depending where you are located
Your tracking number will be sent to you once your order has been shipped
Free worldwide shipping for orders above USD 250
Flat rate of USD 25 for order below USD 250
Orders may not be modified or cancelled once confirmed
Taxes and Customs
All international packages may be subjected to customs duties and taxes
All taxes and customs charges are the responsibility of the customer
All taxes and customs are not included in the cost of the order or shipping charge
For detailed information, we recommend contacting your local customs office
Punch Co.co is not responsible for lost or stolen packages delayed in transit.By placing an order with us, you are acknowledging and accepting all the international shipping terms. For more information, please contact us at Punchco.co.
Returns and Exchanges
For Returns and Exchanges, please contact us directly at Punchco.co.
All items will go through inspection once received. If the returned items do not meet our standards, then the item will be returned to the customer original address.
Good condition returned items will allow an exchange within 7 to 10 days.
The shipping cost incurred for returning items are not covered by Punch Co.co
We do not accept exchanges for items purchased on SALE.
We do not accept refunds unless the item you received is deemed faulty by Punch Co.co